FAQ - Frequently Asked Questions
Why should I choose a dashcam for my car?
Our dashcams guarantee complete coverage with sharp, detailed images, ideal in the event of an accident or for monitoring your parked vehicle. They capture everything (front, rear, interior) for total security.
Are dashcams easy to install?
Yes, they are designed for quick and intuitive installation. An installation guide is provided to guide you step by step. No technical skills are required.
What is the video quality of dashcams?
Our dashcams record in HD or Full HD, capturing crystal-clear video, perfect for identifying license plates and important details, even in difficult conditions.
Do dashcams have night vision?
Yes, they all feature night vision for clear recordings even in low-light environments.
How can I track my order?
As soon as your order is shipped, you will receive an email with tracking information. Tracking information may take up to 5 business days after shipping to be available.
Is there a warranty for dashcams?
Yes, all of our dashcams come with a 12 month warranty against manufacturing defects, to give you peace of mind with your purchase.
How does loop recording work?
Once the capacity of the memory card is reached, the old videos are automatically replaced by the new ones. This ensures you continuously capture critical moments without running out of space.
Do dashcams record sounds?
Yes, most of our models come with a built-in microphone to record sounds in your vehicle, adding valuable context to the captured videos.
Are dashcams compatible with all vehicles?
Our dashcams are universal and can be installed in most vehicles using the included accessories.
What should I do if I receive a defective product or my package is lost?
Contact us immediately if you receive a defective product or your package is lost. We will send you a replacement or issue a refund depending on your preference.
How can I contact you?
If you have any further questions, please email us at hello@mydashcam.fr. We promise to respond within 24 business hours.