GLOW - Privacy Policy

Glowaria Privacy Policy

Effective date: July 28, 2024

At Glowaria ("we", "us" or "our"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose and protect your personal information when you visit or make a purchase from our website https://glowaria.com/ ( the "Site").

1. PERSONAL INFORMATION WE COLLECT

a. Device information

When you visit the Site, we automatically collect certain information about your device, such as:

  • Web browser type
  • Address IP
  • Time zone
  • Information about cookies installed on your device
  • Pages or products viewed
  • Websites or search terms that led to our Site
  • Interaction Details with the Site
b. Order information

When you make or attempt to make a purchase through the Site, we collect the following information:

  • Name
  • Billing address
  • Delivery address
  • Payment information (including credit card numbers)
  • E-mail address
  • Phone number
c. Tracking technologies

We use various tracking technologies to collect device information, including:

  • Cookies: Small data files placed on your device.
  • Log files: Collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags and pixels: Track navigation on the Site and collect data regarding your browsing activities and interactions.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

  • Process and fulfill orders, including processing payments and arranging shipping.
  • Send you invoices and order confirmations.
  • Communicate with you about your order and provide customer support.
  • Check for potential risks or fraud.
  • Provide you with information or advertisements relating to our products or services, based on your preferences.

We use Device Information to:

  • Check for potential risks and fraud.
  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
  • Evaluate the effectiveness of our advertising and marketing campaigns.

3. SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your information as described above, for example:

  • Service providers for payment processing
  • Logistics providers for order delivery
  • Advertising and analytics partners

We ensure that these third parties adhere to rigorous privacy standards.

4. YOUR RIGHTS

In accordance with the amended “Informatique et Libertés” law of January 6, 1978 and the General Data Protection Regulations (GDPR), you have the right:

  • To access the personal information we hold about you.
  • To request correction, updating or deletion of your personal information.

To exercise these rights, please contact us using the contact details below.

5. DATA RETENTION

We retain your order information for our records for the period necessary for compliance and customer service purposes unless you ask us to delete this information.

6. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. Changes will be posted on this page with a new effective date.

CONTACT US

If you have any questions about our privacy policy or to exercise your rights, please contact us: